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Change your residential or mailing address
You can change your mailing address with us using a number of different methods.

When you request that we change your residential or mailing address online you will need to:

  • tell us your date of birth (for verification purposes)
  • provide your new:
    • residential address
    • mailing address (if different)
  • provide the addresses of your rated properties
  • tell us:
    • your contact phone numbers
    • details of who is also affected by these changes
  • provide details of animals affected by these changes
  • add any further comments
  • tell us:
    • your name
    • your contact email or phone number and
  • if these changes relate to a business or company upload a confirmation letter on business letterhead.
Request change of residential or mailing address

Or you can choose one of these three alternative methods:

  1. in person: at any of our Customer Service Centres
  2. over the phone: 03 5272 5272 we will require some personal details to make these changes.
  3. offline: please print the form below

All requests for company changes of address must be in writing preferably on company letterhead.

  • Council issues Rate Notice in the first few of weeks of August of each financial year. If you have not yet received your Rate Notice for 2022-2023 you need to contact us to ensure that we have your correct mailing address and request that a copy of your notice be sent to you. Alternatively you can view and print out your current rate notice when you have a myGeelong account with us.
  • Council issues Rate Notice in the first few of weeks of August of each financial year. If you have not yet received your Rate Notice for 2022-2023 you need to contact us to ensure that we have your correct mailing address and request that a copy of your notice be sent to you. Alternatively you can view and print out your current rate notice when you have a myGeelong account with us.