To discuss a payment plan or an extension of time for payment please contact 03 5272 4090.

The information we need from you includes:

You will need to contact our Customer Service Team and tell us:

2022-2023 notices:

Payment must be made in full and can only be made if the fine has not been referred to court for prosecution.

Your renewal should always be paid by 31 December each year to avoid late fees.

How you can pay You can make a payment online using Visa or MasterCard.

Your renewal should always be paid in full by the due date each year otherwise you will be considered to be operating unregistered.

Online You can make a special charge scheme payment online using Visa or MasterCard.

You will need:

Your renewal should always be paid by 9 April each year to avoid late fees.

Please note:

If you believe you should not have received an infringement the appeal options available to you are:

There are 3 parts to this process:

To discuss a payment plan or an extension of time for payment please contact 03 5272 4090.

Payment must be made in full and can only be made if the fine has not been referred to court for prosecution.

Online You can make a special charge scheme payment online using Visa or MasterCard.

Before deciding to appeal your infringement you should check these photos.

You will need to:

All work For all work the rate is now 0.128 percent (that is:

You will need to:

When you apply for a building information request you will need to:

The relevant building surveyor will determine when protection measures are required to protect the safety of the public.

You must have an inspection and approval before you can continue with the project.

You will need to provide evidence to us that your building design complies with energy efficiency regulations when applying for your building permit.

There are three steps you will need to take in this process.

There are two ways to find out what zoning applies to a piece of land:

This consent is required if the proposed demolition of a building is more than 50 percent volume of a building and/or the proposed demolition forms any part of the façade of a building.

When you apply for a Secondary Consent to make a minor amendment to endorsed plans you will need to:

Carparks To request that we contribute towards your fence abutting a carpark please contact us on 03 5272 4644.

To enable us to determine if your property can be changed your request must:

To apply for a Places of Prescribed Temporary Structures Siting Approval you will need to:

Eligibility To lodge a Section 80 notification you will require a myGeelong account which is registered with us as a Private Building Surveyor.

If you or your plumber need a copy of the plans of your septic system due to a problem or a need to make changes you can contact us.

In the form below you can request for any of the following:

Please complete the attached application and submit to bir@geelongcity.vic.gov.au.

If you are a Private Building Surveyor working on projects withn our municipality you will need to registered and create a MyGeelong account.

Before applying please ensure you have prepared and obtained all the necessary information required for the permit see preparing to apply for a planning permit.

If you believe you are affected by the application or have concerns about the application you should:

After further consideration or following a consultation meeting you may decide to withdraw your objection to a planning permit.

You can view liquor information on the VGCCC website or contact them on 1300 182 457.

We can provide:

Although you don't need to apply for a new permit you will need to discuss your amendment with a Planner prior to taking any of the following steps:

If a planning permit has been issued and is either:

Online View currently advertised planning permits It is possible to sort the columns in:

If you feel this is the action you should take you will need to:

Objector process As an objector you should:

If you want to amend your planning permit application in any way you need to make a formal request to Council using the request to amend a current planning permit form.

Please note:

You will need to:

When you request that we change your residential or mailing address online you will need to:

Reprints / information are free during the current rate year.

We can value your properties together when all properties are vacant or there is only one dwelling built on any of the blocks of land. 

Privacy Act requirements may apply.

Fencing or building purposes If you need this information for fencing or building requirements we can help!

Before objecting to your property valuation it is a good idea to speak with our Property &

The information we need from you includes:

You will need to:

To enable us to determine if your property can be changed your request must:

Access a community directory listing About you Listing details Contact details Location details Additional contacts Additional information Comments If you wish to create a new community directory listing you need to create a myGeelong account first.

It may be possible that you are already enrolled as a non-residential owner.

Book a community bus  

Sign up for our enewsletter to receive regular updates and news from the National Wool Museum. 

Register your interest When registering your interest you’ll need to let us know:

A simple sausage sizzle is limited to the sale of sausages and/or onions in bread with sauce only as this food is considered to be Class 4.

Family Day Care Contract Educators are able to care for 4 children not attending school and 3 children attending school (including your own children).

 You need to register your group with Council in order to be eligible for community bus hire.

Request better street access for the people with mobility issues for example:

Who can book a sign?

Face-to-face fundraising in Central Geelong and the Waterfront is limited to specific times and locations.

Where the Mayor cannot attend the Mayor will nominate another Councillor. 

Find the aspiration your great work relates to and share your story!

For risk safety and site access reasons we now require all nature volunteer groups operating on City-owned land to register with us.

There are many active nature volunteer groups in the Greater Geelong area each with a slightly different focus.

Given the time and effort required to start a new group you may want to consider joining an existing group first.

To undertake an induction complete Step 1 and Step 2 in our induction portal (see button below).

Use these ideas to practice gratitude when visiting the Geelong Botanic Gardens:

Ordering before you move in You can order your bins three days before you move in.

There is currently a small delay in deliveries of new bins as we wait for new stock.

You will need to contact us and advise us:

When you report a commercial waste collection issue you will need to:

You will need to tell us the:

When you report an abandoned residential bin by contacting our Customer Service Team you will need to tell us:

When you report an issue you will need to:

We will remove litter/dumped rubbish or broken glass from parks reserves foreshores playgrounds and public golf courses.

Eligibility What items can be collected?

Change your bin size Add additional bin(s) Change your bin size You can upsize or downsize your bin to better manage your waste.

Individual applicant –

Please note: The Busport Car Park is currently at capacity resulting in a significant wait time. 

Call into any of our Customer Service Centres or telephone our Customer Contact Centre as soon as possible during business hours if you lose your access card.

To report an abandoned vehicle you will need to tell us:

Report an illegally parked vehicle If reported outside business hours it will be dealt with on the next business day.

Before you start When completing your application you will need to tell us your residency status.

Most Senior Citizens Centres are managed by the Senior Citizens Club housed in the facility.

There are six main steps in applying for permission to stage an event on public land.

You must apply for a permit to hold your event at the Geelong Botanic Gardens.

For weddings and special occasions Please note: It will take 10 working days for us to process a booking for weddings and special occasions so please allow sufficient planning time for this process.

A simple sausage sizzle is limited to the sale of sausages and/or onions in bread with sauce only as this food is considered to be Class 4.

Public entertainment means an event or meeting which members of the public can attend such as:

To make sure the facilities at the Potato Shed are available for your event function or specific use we need you:

Before completing our online form it is important that you read and understand our code of conduct and behaviours.

When writing the section on your plan in an emergency please make a brief note of where you will go or who will assist you in an emergency.

Clothing racks and trestle tables are available for hire at $5 each per market.

Be sure to read the stall holder Information before you book for information on operational hours stall sizing restricted items and more.

Busking permits ensure that there are no clashes at popular locations while also ensuring that specific safety and other requirements are met.The permit allows you to perform at various locations in the Geelong region.If you wish to perform on private land you will need to seek permission from the owner of that land and a permit is not needed.Busking permit applications must be made at least 10 working days prior to the date you want to start.ApplyOnline:

According to the Neighbourhood Amenity Local Law 2014 you must apply for a multiple animal permit if you have:

If your pet is registered we can return them to you if they get lost or injured.

Our refund date periods are:

Please let us know if:

Dog attacks In the event of a dog attack on a person or animal please notify us immediately.

If someone is bitten by a snake call 000 immediately.

You will need to:

Online renew online  

Guide Dogs Victoria Seeing Eye Dogs Australia Government Dogs (Customs/Law Enforcement) Greyhounds registered with Greyhound Racing Victoria Pure Bred Dingoes  

If the animal requires immediate removal for public safety reasons please contact us rather than registering the issue online.

Your renewal should always be paid by 9 April each year to avoid late fees.

If the matter is urgent please contact us on 03 5272 5272.

We do not authorise residents to perform any pruning works on Council trees.

Bookings are essential for all school excursions.

As a resident of our municipality you can request a new tree planted at no cost:

When you request removal of a Council tree you will need to tell us:

When you report a storm damaged tree you will need to:

When requesting tree root/stump removal you will need to:

When you request nature strip mowing you will need to:

The closure will allow us to carry out some much-needed renovations to the building over the quieter winter period.

In addition to the lights the Belmont Common allows clubs whose facilities have been closed due to ground condition and also clubs that do not have sports lights the opportunity to train throughout the winter months.

Use these ideas to practice gratitude when visiting the Geelong Botanic Gardens:

Issues include:

When you contact our Customer Service to request repairs to goal posts you will need to provide us with:

Please provide the following information:

Permission to install advertising or sponsorship signage is necessary for all Council owned and managed reserves and associated facilities including:

Check availability or make enquiries before submitting an online request by phoning 03 5272 4732.

When you complete our online application form you will need to provide us with details about:

When you complete our online form you will need to provide us with details about:

When you complete our online form to report on the actions you have taken since undergoing a cleanliness and safety audit you will need to tell us:

Eligibility and conditions Regular hirers who have hired our halls for a minimum of six months may request their own access pass meaning they will no longer be required to collect and return to customer service.

There is currently a small delay in deliveries of new bins as we wait for new stock.

You will need to:

We do not authorise residents to perform any pruning works on Council trees.

When you contact our Customer Service Team to request bollard repairs you will need to tell us:

If you wish to to request any landscape maintenance please contact our Customer Service Team.

Locations we will undertake these works include:

Locations we will undertake these works include:

As a resident of our municipality you can request a new tree planted at no cost:

When you request removal of a Council tree you will need to tell us:

When requesting tree root/stump removal you will need to:

When you request repairs to damaged or broken playground equipment you will need to:

When you report vandalism in our parks or reserves you will need to:

When you contact our Customer Service Team to request a playground inspection you will need to tell us:

If you believe there is a rural roadside area that requires slashing you can let us know by contacting our Customer Service Team.

Locations where we will maintain barbeques include:

When you request nature strip mowing you will need to:

When you contact our Customer Service Team to report a leaking or faulty irrigation system you will need to tell us:

Together with Bellarine Bayside and Barwon Coast we groom high use beaches prior to Christmas and intermittently as required until Easter.

The maintenance we provide on medians roundabouts and traffic islands includes:

When you contact our Customer Service Team to request repairs to a drinking fountain you will need to tell us:

If you would like to request that potholes be repaired in our parks or reserves please speak to our Customer Service Team.

To enquire about graffiti on private property or to report graffiti on:

The street lights that we are responsible for repairing are feature lights that are installed in playgrounds reserves and Council owned car parks as well as the decorative lights found along the Waterfront and in Little Malop Street.

We have a Street and Public Place Lighting Policy that we adhere to.

You will need to tell us:

Issues include:

When you complete our online form to request a bus shelter modification or upgrade you will need to tell us:

When you request that we change your name on our records you will need to provide us with:

We are also responsible for the assessment of requests for new monuments plaques or memorials.

Street drainage or flooding When you report a street drainage or flooding issue you will need to:

When you report a pit lid issue you will need to tell us:

Carparks To request that we contribute towards your fence abutting a carpark please contact us on 03 5272 4644.

describe the public toilet issue (for example:

The plastic symbols are discreet and are screwed into the top of each bin.

The paint voucher provides a four litre tin of colour matched paint a roller paint brush paint tray and drop sheet.

If you believe there is a rural roadside area that requires slashing you can let us know by contacting our Customer Service Team.

We are not responsible for tripping hazards or damage on nature strips that has been created by another service provider.

You will let us know:

When you report a kerb and channel issue you will need to supply some information to help us assess the problem.

Before lodging a request please read about new footpaths.

Issues could include path damage  broken glass trip hazards blocked access no path or poor disability access.

Before reporting a traffic issue you can help the process by first checking which road authority is responsible for your issue.

When reporting a line marking issue you will need to tell us:

Request better street access for the people with mobility issues for example:

At times this may be caused by service providers.

Loose rubber tubes can be hazardous for passing vehicles pedestrians and cyclists.

describe the street sweeping issue provide the location - you may prefer to select the address by dragging the map marker attach an image and if you would like feedback tell us your name your contact email or phone Request street sweeping Alternatively you may wish to speak with our Customer Service Team to report an issue with the condition of a road or kerb and channel.

Please contact us via contactus@geelongcity.vic.gov.au to request a lodgment form.

Approval for works within a road reserve is granted as a Works Within Road Reserve Permit where the work area is under 8.5 square metres Apply for a Works Within Road Reserve Permit 

A Legal Point of Discharge (LPoD) report is available on application. 

Before you start Please call 03 5272 4426 or 03 5272 5076 to request a pre-approval inspection.

Please contact us to request either a pre-inspection or pre-pour for your vehicle crossing.

Apply for access over Council land  

Many of our engineering permits are moving online.

You will need to tell us:

The waiting list portal we use is called 'my family lounge'.

Online - complete our online form:

Schools are requested to book a minimum of four weeks in advance and provide your group size with preferred date time and program. 

update now  

Your renewal should always be paid by 31 December each year to avoid late fees.

Food businesses can no longer transfer registration - please refer to buying and selling a food business for the changes under the Food Act. 

If you are thinking of starting your own food business in a fixed premise such as a café

In Victoria it is required by law that all Public Health and Wellbeing Act 2008 premises are registered with their local Council.

Any business that is changing ownership and has a Goods for Sale Al Fresco or Outdoor Dining or an A-frame permit you will have to apply for a transfer of this permit.

You will need to complete a footpath trading application form (see below).

Find out more about starting your own business A floor plan of the premises should be attached to this application.

If you need to report any syringes found on public land please contact us urgently on 03 5272 5272.

When you wish to report a blood spill on public land please contact our Customer Service Team. 

You will need to contact our Customer Service Team and tell us:

Food businesses can no longer transfer registration - please refer to buying and selling a food business for the changes under the Food Act. 

In Victoria it is required by law that all Public Health and Wellbeing Act 2008 premises are registered with their local Council.

The VEOHRC will be able to help you to understand and exercise your rights under the law.

Please note that top line data by LGA gender and age for the below 16 indicators is available on the dashboard without needing to submit a data request form.

Any vacant blocks of land within the residential/suburban areas of the municipality that have the potential to become a fire hazard should be reported to the Fire Prevention Unit.

Burning off and the use of incinerators on a residential property is banned.

You will need to:

If you are a community group who is fundraising or a food business operating at an event you will be required to notify or register your temporary event with Council.

 You need to register your group with Council in order to be eligible for community bus hire.

The Certificate of Registration is on the reverse side of the renewal notice which are emailed in November each year for the coming calendar year.

If you are thinking of starting your own food business in a fixed premise such as a café

When you contact us you will need to tell us:

Find out more about starting your own business A floor plan of the premises should be attached to this application.

Please ensure you keep your personal contact up-to-date so we can provide interesting and important updates to you via email SMS or through the post.

We offer a variety of membership options suited to different lifestyles ages and health requirements.

Please note: there are no swimming lessons for two weeks over Christmas every year and you may choose to suspend for this period or stay active to enjoy unlimited swimming over the festive season.

Registration ensures that we can correctly identify who you are and provide you with correct information regarding your requests.

If your pet is registered we can return them to you if they get lost or injured.

Online renew online  

If you are a community group who is fundraising or a food business operating at an event you will be required to notify or register your temporary event with Council.

Family Day Care Contract Educators are able to care for 4 children not attending school and 3 children attending school (including your own children).

The declaration will cover the driver for the calendar year only in which the submission is made.

Your renewal should always be paid in full by the due date each year otherwise you will be considered to be operating unregistered.

Are you making contact to report an issue request a service or submit feedback?

Check availability or make enquiries before submitting an online request by phoning 03 5272 4732.

Please tell us how we have helped you or given you great service:

The waiting list portal we use is called 'my family lounge'.

Any business that is changing ownership and has a Goods for Sale Al Fresco or Outdoor Dining or an A-frame permit you will have to apply for a transfer of this permit.

Submitting this request along with supporting material will enable us to assess your claim.

This form must be completed for any proposed works to enhance or upgrade a Council facility.

For risk safety and site access reasons we now require all nature volunteer groups operating on City-owned land to register with us.

What is a Public Interest Disclosure?

If you are a Private Building Surveyor working on projects withn our municipality you will need to registered and create a MyGeelong account.

Find out more about starting your own business A floor plan of the premises should be attached to this application.

Busking permits ensure that there are no clashes at popular locations while also ensuring that specific safety and other requirements are met.The permit allows you to perform at various locations in the Geelong region.If you wish to perform on private land you will need to seek permission from the owner of that land and a permit is not needed.Busking permit applications must be made at least 10 working days prior to the date you want to start.ApplyOnline:

Let us know if you see or experience an issue at one of our boat ramps or jetties.

To do this you would need to:

To enrol complete the online enrolment form on the Australian Electoral Commission (AEC) website. 

To join the mailing list for Spud News visit the Potato shed homepage and fill in your details in 'Email updates'  box.

Additional copies were available via our online form from 1 December 2022 until 10 January 2023 - this stock has now been exhausted.

Information about Landfill Accounts can be found in our Landfill Accounts page.

Police manage download and analyse video footage recorded by Safe City Cameras.

The following video will help guide you through the process for publishing your data sets inlcuding setting up metadata and file uploads.

The owner of land or a person who has entered into an agreement under Section 173 in anticipation of becoming the owner of land may apply to the Responsible Authority for agreement to a proposal to:

The internal review will be conducted by a Senior Council Officer usually the Internal Ombudsman who has not had any prior involvement with your complaint.

You will need to complete an online request form to obtain a map from us.

That's okay ...

This will help us in preparation for next years’