Will my community care service continue?
Yes. However if you are feeling unwell you need to call our team on 5272 4677 before our community care workers visit your home.
Will there be changes to my service?
- Staff will ask questions about your health before entering your home
- Staff may wear protective items such as gloves
- Service hours may be adjusted.
- You will be asked if any of your services can be adjusted to reduce in-person contact. This could include shopping on your behalf instead of together and limiting cleaning to essential areas only.
- Home maintenance services will be restricted to essential jobs that help keep you safe at home.
These measures are being taken to protect your health and the health of our workers.
I’m a client receiving community care / home care package service / meals on wheels. What should I do if I’m feeling unwell?
If you need medical attention or have any concerns about your health speak to your GP as soon as possible.
Will my Home Care Package service continue?
Yes. However if you are feeling unwell it is essential you call your Care Manager before our community care workers visit your home.
Will there be any changes to my Home Care service?
- Staff will ask questions about your health before entering your home
- Staff may wear protective items such as gloves
- Service hours may be adjusted
Can I change my Meals on Wheels service?
You can contact the Food Services Office on 5272 4679 to make the following meal changes:
- To temporarily increase/ decrease your meals
- To minimise contact by receiving all your meals on one day
- To update your food exclusions (based on allergies ONLY).