This information is current as of May 2023 but please consult individual service websites for accurate and up-to-date information.
| Travellers Aid Australia | |
|---|---|
| Support advice and assistance for members of the travelling public with additional needs. This service operate from Southern Cross Flinders Street Seymour and Ballarat stations. | Visit the Travellers Aid website for more information and service contact details. |
| Travellers Aid Australia Participation Assistance Service | |
| A service providing trained companion service volunteers able to accompany users from public transport hubs to appointments social activities events work and education. A minimum of 24 hours notice is required for all bookings. | Find out more about the Participation Assistance Service. |
| Victorian Patient Transport Assistance Scheme | |
| Covers some of the travel and accommodation costs incurred by rural Victorians when they must travel more than 100 kilometres one way for specialist medical treatment. | Visit the Department of Health website for information about eligibility and how to apply. |
| Public Transport Victoria and V/Line | |
| For information on Myki timetable information concessions journey planning travelling with a mobility aid and bookings. | Visit Public Transport Victoria or call 1800 800 007 or TTY03 9619 2727. For further information about V/Line services visit the accessibility page on their website. |
| Red Cross - Patient Transport (VIC) | |
| For eligible people needing assistance to access essential medical services within Victoria for up to six weeks. | For information about eligibility and services visit the Australian Red Cross website or call 03 8327 7868. |
| Companion Card | |
| Provides free travel on all Victorian public transport for anyone accompanying a Companion Card holder. | Visit the Companion Card website or call 1800 650 611. |
| Department of Veteran’s Affairs - Repatriation Travel Scheme | |
| To claim travel costs for medical appointments and/or accommodation and meals if required to stay away from home for treatment. | Visit the Department of Veteran Affairs website for eligibility and further information or call 1800 550 254. |
| Accessible Parking Permits | |
| For individuals and organisations that require parking concessions such as access to accessible parking bays and double-time permits. | Visit the VicRoads website for more information about eligibility and types of permits. You can apply for apply for a permit online. |