Our digital services will now be provided by Swift Digital an Australian organisation that follows the leading Australian security and data protection standards. We conducted extensive evaluation and research when selecting Swift Digital. The process included the completion of a Privacy Impact Assessment in accordance with the recommendation of the Office of the Victorian Information Commissioner.

This new system will improve how we manage your membership and communicate with you about member offers and centre updates all in a safe and secure way. The system will also allow you to make bookings online and update your own contact information making it easier for you to enjoy your Swim Sport & Leisure membership.

All Swim Sport & Leisure member data stored with Swift Digital will stay on shore in Australia and be handled in compliance with the Privacy and Data Protection Act 2014 (Vic). Data that is stored will be limited to current members’ data and only information that is required to maintain and manage your membership (such as name and email address) no medical health or payment details will be transferred.

With the use of Swift Digital’s platform we can enhance and improve our Swim Sport & Leisure services in a more user-friendly offering in a safe and secure way.

We commenced use of this service as of 1 January 2021.

Further information will be mailed directly out to all our current members.

To make sure you are receiving updates and information from Swim Sport & Leisure please update your details on our update your details page.

Please see the below Frequently Asked Questions for more information or get in contact with us at: membercommunications@geelongcity.vic.gov.au.

Common questions

We have put together some common questions and answers in regards to this change. If you still have any further questions please contact us at membercommunications@geelongcity.vic.gov.au.