Emergency services contacts
Having the right contact numbers can be very important in an emergency.
And its just as important to have these details located near your home phone on your fridge or saved to your mobile phone:
| Emergency service | Phone |
|---|---|
| City of Greater Geelong After Hours Service (5:00pm to 8:00am) | 03 5272 5272 |
| Police emergencies | 000 |
| Fire emergencies | 000 |
| Ambulance emergencies | 000 |
| Country Fire Authority | 000 |
| Victoria State Emergency Service (storms and floods only) | 132 500 |
| University Hospital Geelong (Barwon Health) - Emergency Department | 03 4215 0100 |
| University Hospital Geelong (Barwon Health) - General Enquiries | 03 4215 0000 |
| Victorian Government Nurse-On-Call | 1300 606 024 |
| Departmentof Families Fairness & Housing (previously Department of Human Services) | 1300 475 170 |
| Bureau of Meteorology Land Weather and Flood Warnings | 1300 659 210 |
| VicRoads (to report traffic hazards or make a road/traffic enquiry) | 131 170 |
| Barwon Water (faults and emergencies only) | 1300 656 007 |
| Telstra (residential faults) | 132 203 |
| Powercor (service difficulties and faults) | 132 412 |
| Energy Australia (faults and emergencies) | 133 466 |
| VicEmergency | 1800 226 226 |
Rates arrangements
An agreement for rates payments can be made if you are experiencing financial difficulty.
Rates arrears
When you elect to pay your rates in full you must complete your payment by 15 February each year.
Farm rates
For the 2022-2023 rating period properties classified as working commercial farms are eligible for a 12.7 percent rebate off the farm rate. Hobby or lifestyle properties are not eligible.
What to do in an emergency
In an emergency, it is important to stay informed and follow the instructions of emergency services staff.
Preparing for a power outage or infrastructure failure
Power outages and infrastructure failure can impact on your lifestyle. There are things you can do to minimise the consequences before an outage occurs.
Floods and storms - be prepared
There are things you can do to prepare your house for flooding before floods and storms
After hours service
For urgent matters, our after-hours service number is 03 5272 5272.
You can call this number 24 hours a day including on weekends and public holidays.
Personal evacuation plans
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