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Report a pit lid issue
You can report a broken or damaged pit or pit lid.

When you report a pit lid issue you will need to tell us:

  1. your name
  2. your contact details
  3. the location of the pit lid
  4. the damage or issue such as: blocked overflowing broken dislodged etc.
Report a pit lid issue

Or contact us to report the issue by phone or email.

  • You need to contact a plumber if you believe you have damaged or have a blocked pipe belonging to the property. We can help if you think the blockage is due to a City owned stormwater pit or blocked stormwater pipe.
  • We maintain the larger City owned drainage pits and pipes that may serve more than your property.  Pipes that only serve your property are your assets to clean and maintain.
  • You may collect stormwater run off provided you seek the advice of a plumber or a qualified statutory authority. For further information please refer to our Stormwater Harvesting Policy.
  • Regular clearing of gutters/spouts and driveway pits should help to prevent blockages and allow stormwater to disperse effectively.
  • All our pits within the road reserve are checked or cleaned regularly.  All other pit and pipe cleaning is carried out when identified.
  • You need to contact a plumber if you believe you have damaged or have a blocked pipe belonging to the property. We can help if you think the blockage is due to a City owned stormwater pit or blocked stormwater pipe.
  • We maintain the larger City owned drainage pits and pipes that may serve more than your property.  Pipes that only serve your property are your assets to clean and maintain.
  • You may collect stormwater run off provided you seek the advice of a plumber or a qualified statutory authority. For further information please refer to our Stormwater Harvesting Policy.
  • Regular clearing of gutters/spouts and driveway pits should help to prevent blockages and allow stormwater to disperse effectively.
  • All our pits within the road reserve are checked or cleaned regularly.  All other pit and pipe cleaning is carried out when identified.