For example medical appointments are widely known to run late and procedures can often take longer than expected it is the driver’s responsibility to allow for this when parking the car.
If the ticket machine is broken you are only entitled to park for the prescribed length of time.
If an officer has noted the time you parked they can give you a ticket for overstaying even if the ticket machine is broken.
In the event that a ticket machine is not working or found to be faulty please contact us (our telephone number is displayed on the ticket machine) prior to an infringement notice being issued. We will provide you with a reference number to quote should you require further assistance.
When reporting faulty ticket machines please be aware that in most instances street parking have a number of machines. You must endeavor to purchase a ticket from a working machine. If you are unable to contact us please leave a note visible on your windscreen.
The following appeals would not be considered valid reasons for withdrawal of parking infringements:
- The ticket machine was broken so I thought I could stay as long as I want.
- Assumed the machine was not working.
- Running late or being in a hurry.
- Being delayed at an appointment.
- Went to get change or ran out of change.