Option 1: Payment in full
If you choose to pay your rates in full the due date for payment is on or before 15 February each year. For payments not received by the due date penalty interest will be charged at 10% per annum (as set by the State Government) until they are paid in full. It is the ratepayer’s responsibility to ensure payment is made on or before 15 February.
Option 2: Payment in four quarterly instalments
If you choose to pay your rates by instalments the first instalment amount must be paid in full by 30 September.
Part payment of the first instalment will not be recognised as an instalment payment.
Any payment received after the initial due date of 30 September will be accepted as a part payment of the total amount (stated on your Rates Valuation & Charges Notice).
You will not be an instalment payer and the balance will be due to be paid on or before 15 February.
Remaining instalment amounts must be paid in full by the following dates:
- 2nd instalment due by: 30 November
- 3rd instalment due by: 28 February
- 4th instalment due by: 31 May
Any instalment payment received after the due date will be charged penalty interest at the rate of 10 percent per annum (as set by the State Government) from the due date until the overdue instalment amount is paid in full. If you do not pay your rates by the due date and do not contact us to make an arrangement the City may take action to recover any overdue amounts without further notice. Costs of recovery including legal action may result in additional charges to ratepayers.
Payment by direct debit
Find out about our direct debit payment options.
Rates by email
Sign-up to get your rates notice emailed to you. The sign-up is quick and painless - but youll need a recent rates notice handy to complete it online.
There are several payment options available to pay your rates account.
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We recognise that some ratepayers may have difficulty paying rates and as a result has available an extensive range of rates assistance measures Please contact us to discuss a payment arrangement to best suit your needs. The following rates assistance measures are available: Pensioner rebate Rates deferral A waiver of rates Centrepay option Farm rebate.
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Part payments may be made at any time with the full amount due on or before 15 February in the current financial year. However unless you pay the full amount of the first instalment by its due date your account will remain as an annual payer.
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Council issues Rate Notice in the first few of weeks of August of each financial year. If you have not yet received your Rate Notice for 2022-2023 you need to contact us to ensure that we have your correct mailing address and request that a copy of your notice be sent to you. Alternatively you can view and print out your current rate notice when you have a myGeelong account with us.
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Yes - you need to pay your rates each year. It is your responsibility to remember to pay even if you have not received a notice. Rates are due at the same time in all municipalities in Victoria. We do not accept liability for incorrect addresses when you don't advise us of a change of address in writing as stated on the Rate Notice.
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When you don't pay your rates by the due date we pursue payment by sending you a follow up notice. If you do not pay this notice we may use debt collection agencies and legal action to recover the debt. The debt is a property-based debt and must be paid. Personal bankruptcy does not affect this payment requirement.
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You can choose one of two options: Have the overpayment refunded via EFT - if your payment was made via Bpay or Apost you are required to send a copy of your bank statement/Apost receipt along with your refund request bsb account number and account name to: revenue@geelongcity.vic.gov.au If you have paid on line or phone via Credit Card it can be deposited back into your credit card. 2. leave the credit on your rate account and it will be deducted from the next years rates. Please note: There may be a $30 refund fee on all accounts excluding pensioners and supplementary valuations. If the refund fee is to be charged you will be notified on your request. Please note any refunds can take up to 2 weeks to be fully processed.