It is vital that all volunteers are briefed prior to the event to be able to manage the tasks assigned to them have the appropriate training and be able to answer questions from the general public.

Volunteers should be very clear about their role the reporting structure the event program and the emergency management procedures.

It is also the responsibility of the event organiser to look after every volunteer and ensure that the roster and shifts are fair that they have access to food water and weather protection.

The use of volunteers may require coverage under your insurance policies. Check with your insurance provider. Some insurance providers will require volunteers to be registered with the event organiser to ensure they are covered by the public risk policy.

For general information about the value of using volunteers at the event contact the:

Volunteering Australia also offers lots of resources to assist in training and managing volunteers.

Visit Volunteering Australia and select the resources tab.